Posted: March 19 2020 in NewsA Little Slice of Evan

Update March 23, 2020

New Store hours. Due to the outbreak of COVID-19, we will be reducing our store hours starting March 23rd, closing at 6:00 pm.

Update March 17, 2020

Hello again to our Village Grocer family,

A couple more things to note regarding COVID-19 and what we are doing here at The Village Grocer.

To start, the food industry has suggested to us to avoid the use of re-usable bags at this time due to current circumstances. The safety of our team and customers is our first priority and we feel using our plastic bags is the best option. We ask that you refrain from bringing re-useable bags into our store.

We also wanted to mention that we are willing and able to help anyone with their grocery needs. Two suggestions here: a) We are happy to be your personal shopper, have the order available for pick up at the front doors, or b) we can pick the order as well as deliver. Nominal fees will apply.

If you would like to take advantage of these services, please give us a call in advance to arrange your order.

Thank you for your ongoing trust and confidence in the Village Grocer.

Sincerely,
Evan, Cathy, Thomas and the whole Village Grocer team.

Update: March 13, 2020

The problems we face in the wake of COVID-19 are unprecedented and represent a unique set of challenges to our staff and customers alike. The safety and well-being of every person who sets foot in our store is our #1 priority. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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What we are doing:
We have set up sanitizing stations at strategic areas in the store. You will see them at the cart corral to wipe down the handles of the shopping carts, at our coffee station and our bread bins.
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We have switched all of our croissants, bagels and baked goods full service to minimize the use of sharing tongs. Where this is impossible, you will find sanitizer.

We have been re-educating our staff on the importance of hand washing and sanitizing surfaces. All free hands will be tasked to sanitizing areas such as cash desks, café seating and coffee station.
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We have stopped sampling and have ceased all demos.
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We’ve switched back to our regular produce bags. The biodegradable ones were undeniably difficult to open without moist fingers. We are looking for a biodegradable option that also meets that criteria but at this point in time, we feel that this takes priority.
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Beyond the obvious sanitizing, keeping as much personal space as possible and not touching your faces, we feel there are several steps that you, our customers can take to minimize transmission as well:
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Try and touch as little as possible in the store. We take pride in having the best, freshest produce on our shelves, picking through our inventory and culling anything that isn’t up to snuff so that you don’t have to. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
Give us your feedback and voice your concerns. We are trying to educate ourselves as new information, but there’s no reason that you won’t have an idea that we haven’t thought of.
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Most importantly, indulge yourself. Whether it’s an indulgence in the form of an impossibly marbled steak, a cheesecake or just the convenience of a prepared meal.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Thank you for your trust and confidence in the Village Grocer.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Sincerely,⠀⠀⠀⠀⠀⠀⠀⠀⠀
Evan, Cathy, Thomas and the whole Village Grocer team.